Terms of Service
& Legal Agreement

By creating an account, clicking "I Agree," or otherwise accessing or using the Bitrota Exchange platform, website, mobile applications, APIs, or any services offered by Bitrota (collectively, the "Services"), you ("User," "you," or "your") expressly agree to be bound by these Terms of Service, our Privacy Policy, our Risk Disclosure Statement, and all other policies, guidelines, and documentation incorporated herein by reference.

Your continued use of the Services following any modification to these Terms constitutes your acceptance of the modified Terms. These Terms supersede any prior agreements between you and Bitrota.

To access and use the Services, you must meet the following eligibility requirements at all times:

• You are at least 18 years of age, or the legal age of majority in your jurisdiction, whichever is greater.
• You have full legal capacity to enter into a binding contract under the laws of your jurisdiction.
• You are not located in, incorporated in, or a citizen or resident of any Prohibited Jurisdiction as defined in Section 5.
• You are not subject to any sanctions, embargo, or export control regulations issued by any governmental authority.
• You are not a Politically Exposed Person (PEP) or closely associated with one, unless otherwise approved by Bitrota's compliance team.
• You are not barred from using the Services under applicable law.
• Your use of the Services is for your own account, and not on behalf of an undisclosed third party.

To access the full functionality of the Services, you must register an account. When registering, you agree to:

• Provide accurate, complete, and current information as prompted by the registration form.
• Maintain and promptly update your registration information to keep it accurate and current.
• Maintain the security and confidentiality of your login credentials, private keys, and two-factor authentication devices.
• Immediately notify Bitrota of any unauthorized use of your account or any security breach at [email protected].
• Accept full responsibility for all activities that occur under your account.

Bitrota will never be held liable for any loss or damage arising from your failure to maintain the security of your account credentials. Bitrota staff will never ask for your password.

Bitrota is committed to full compliance with applicable KYC and AML laws and regulations. By using our Services, you agree to:

• Submit all identity verification documents requested by Bitrota's compliance team, including government-issued photo ID, proof of address, selfie verification, and source of funds documentation.
• Undergo enhanced due diligence (EDD) procedures where required, including for high-value transactions or elevated-risk account profiles.
• Not use the Services to engage in or facilitate money laundering, terrorist financing, tax evasion, or any other financial crime.
• Consent to Bitrota sharing your information with regulatory authorities, financial intelligence units, or law enforcement agencies as required by law.

All user data collected for KYC/AML purposes is stored securely and processed in accordance with our Privacy Policy. Bitrota reserves the right to report suspicious activity to relevant authorities without notifying the account holder.

Bitrota does not offer its Services in certain jurisdictions where legally prohibited or where regulatory uncertainty creates unacceptable compliance risk. The following are currently designated as Prohibited Jurisdictions:

By accessing the Services, you represent and warrant that you are not located in, do not reside in, and are not a national or resident of any Prohibited Jurisdiction. Use of VPNs, proxies, or other circumvention technologies to access Bitrota from a Prohibited Jurisdiction constitutes a material breach of these Terms and may result in permanent account closure and forfeiture of funds pending legal review.

All trading activity on Bitrota is subject to the following rules. You agree not to engage in any of the following prohibited activities:

• Market manipulation — including wash trading, spoofing, layering, pump-and-dump schemes, front-running, or any strategy designed to artificially influence market prices.
• Unauthorized algorithmic trading — using bots or automated systems without prior written approval from Bitrota.
• Exploitation of system errors — taking advantage of pricing errors, platform bugs, or technical malfunctions. Any gains derived from such exploitation are subject to reversal.
• Unauthorized access — attempting to probe, scan, or test the vulnerability of any Bitrota system, or breach any security or authentication measures.
• Fraudulent activity — including chargebacks, identity fraud, account takeovers, or any other form of deception.
• Self-dealing or conflicts of interest — trading against information obtained through privileged access to Bitrota systems or personnel.

Bitrota reserves the right to cancel, reverse, or modify any trade at its sole discretion if it determines that such trade was executed in violation of these Terms, applicable law, or Bitrota's internal risk management policies. Bitrota shall bear no liability for losses resulting from cancelled or reversed trades.

Bitrota charges fees for certain Services. By using the Services, you agree to pay all applicable fees as published on our Fee Schedule page, which may be updated from time to time.

All fees are deducted automatically from your account balance at the time of the transaction. Bitrota reserves the right to modify its fee schedule at any time with reasonable notice. You are responsible for all taxes and duties applicable to your use of the Services in your jurisdiction.

You may deposit and withdraw supported digital assets and, where available, fiat currencies, subject to the following conditions:

• All deposits must originate from a wallet or bank account registered in your own name. Bitrota reserves the right to reject deposits from third-party sources.
• Withdrawal requests are processed in accordance with Bitrota's standard processing schedule, subject to security reviews, KYC status, and applicable withdrawal limits.
• Bitrota is not responsible for losses arising from incorrect wallet addresses provided by you. All blockchain transactions are irreversible.
• Bitrota may impose temporary withdrawal restrictions during periods of extreme market volatility, technical maintenance, regulatory review, or other emergency circumstances.
• Minimum and maximum deposit and withdrawal amounts apply as specified in the Help Center and are subject to change.

Trading in cryptocurrencies and digital assets involves substantial risk and may not be suitable for all investors. By using the Services, you acknowledge and accept the following risks:

• Market Risk: Cryptocurrency prices are highly volatile and can fluctuate significantly within short periods. You may lose some or all of your invested capital.
• Liquidity Risk: Digital asset markets may experience periods of low liquidity, making it difficult to execute trades at desired prices.
• Technology Risk: Blockchain networks, smart contracts, and platform technology may contain bugs, vulnerabilities, or suffer from attacks that could result in loss of assets.
• Regulatory Risk: The regulatory environment for digital assets is evolving rapidly. New laws or regulations may adversely affect the availability, price, or legal status of digital assets.
• Counterparty Risk: Bitrota holds your assets on a custodial basis. In the event of insolvency, your assets may be at risk.
• Operational Risk: Platform outages, cyberattacks, or system failures could prevent you from executing trades or accessing your account.
• Leverage Risk: Futures and margin products amplify both gains and losses. Trading with leverage can result in losses exceeding your initial deposit.

You should only trade with funds you can afford to lose entirely. Bitrota strongly recommends consulting an independent financial advisor before engaging in cryptocurrency trading.

Bitrota is a technology platform and cryptocurrency exchange. We are not a licensed investment adviser, broker-dealer, financial planner, or fiduciary. Nothing on the Bitrota platform — including market data, price charts, news articles, social features, or any communications from Bitrota staff — constitutes investment advice, financial advice, trading advice, or any other form of advice. All content is provided strictly for informational purposes only.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BITROTA, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY:

• Indirect, incidental, special, consequential, punitive, or exemplary damages.
• Loss of profits, revenue, data, business, goodwill, or anticipated savings.
• Losses arising from unauthorized access to or alteration of your account or transmissions.
• Losses arising from market volatility, trading losses, or investment decisions.
• Losses arising from platform downtime, technical failures, cyberattacks, or force majeure events.
• Losses arising from your reliance on any information provided on the platform.
• Any other losses, whether based in contract, tort, negligence, strict liability, or otherwise.

WHERE LIABILITY CANNOT BE EXCLUDED BY LAW, BITROTA'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL FEES PAID BY YOU TO BITROTA IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT; OR (B) ONE HUNDRED US DOLLARS (USD $100).

The Services are provided on an "AS IS" and "AS AVAILABLE" basis, without any warranties of any kind, express or implied.

You agree to defend, indemnify, and hold harmless Bitrota and each of its respective officers, directors, employees, agents, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to:

• Your access to or use of the Services.
• Your violation of these Terms or any applicable law or regulation.
• Your violation of any rights of a third party, including intellectual property rights or privacy rights.
• Any misrepresentation made by you, including regarding your eligibility or identity.
• Any dispute between you and any third party in connection with the Services.
• Your trading activity, including any claims arising from regulatory investigations or legal proceedings.

The Bitrota platform, including all content, features, functionality, software, code, design elements, logos, trademarks, trade names, and service marks (collectively, "Bitrota IP"), is and shall remain the exclusive property of Bitrota and its licensors, protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws.

Subject to your compliance with these Terms, Bitrota grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your personal, non-commercial purposes. This license does not permit you to:

• Copy, modify, distribute, sell, or lease any part of the Services or Bitrota IP.
• Reverse engineer, decompile, or attempt to extract the source code of any software component of the Services.
• Use any automated scraping, data mining, or data extraction tools on the platform without prior written consent.
• Remove, alter, or obscure any copyright, trademark, or proprietary notices.
• Use the Bitrota name, logo, or trademarks without prior written authorization.

Your privacy is important to Bitrota. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to the collection and processing of your personal data as described in the Privacy Policy, including:

• Identity and verification data (name, date of birth, government ID, selfie).
• Contact information (email address, phone number).
• Financial data (transaction history, wallet addresses, bank information).
• Device and usage data (IP address, browser type, pages visited, time spent).
• Communications with Bitrota support and compliance teams.

Bitrota reserves the right, at its sole and absolute discretion, to suspend, restrict, or permanently terminate your account and/or access to the Services at any time and without prior notice, for any reason, including but not limited to:

• Violation of any provision of these Terms or any other Bitrota policy.
• Access from a Prohibited Jurisdiction or by a Restricted Person.
• Failure to complete or pass KYC/AML verification procedures.
• Suspected involvement in fraudulent, illegal, or suspicious activity.
• Receipt of a legal order, court judgment, or regulatory directive requiring suspension or closure.
• Risk management decisions made by Bitrota's compliance or risk teams.
• Extended periods of account inactivity.

Upon termination, your right to access the Services immediately ceases. Bitrota will use commercially reasonable efforts to allow you to withdraw your remaining assets within a reasonable period, unless prohibited by law, court order, or ongoing investigation. Bitrota shall not be liable to you for any losses resulting from account suspension or termination.

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Services, you agree to first attempt to resolve it informally by contacting Bitrota at [email protected]. Bitrota will attempt to resolve the dispute informally within thirty (30) days of receipt of your notice.

If the dispute cannot be resolved informally, both parties agree to submit it to binding arbitration under the rules of an internationally recognized arbitration institution selected by Bitrota. The arbitration shall be:

• Conducted by a single arbitrator with expertise in financial services and digital assets.
• Conducted in the English language.
• Held on a confidential basis.
• Binding and final, with no right of appeal except as provided by applicable arbitration law.

These Terms and any dispute arising out of or in connection with these Terms shall be governed by and construed in accordance with applicable international commercial law principles, to the exclusion of any single national legal system unless otherwise required by mandatory applicable law in your jurisdiction.

Bitrota operates as an offshore digital asset exchange. It does not hold a money service business license or virtual asset service provider registration in the Republic of Turkey, the United States, or any European Union member state. Nothing in these Terms shall be construed as Bitrota submitting to the jurisdiction of any court or regulatory authority in any Prohibited Jurisdiction.

Bitrota reserves the right to amend, modify, or replace these Terms at any time, at its sole discretion. When material changes are made, Bitrota will notify you by:

• Posting a notice on the platform homepage or login page.
• Sending an email notification to your registered email address.
• Updating the "Last Updated" date at the top of this document.

Changes become effective immediately upon posting unless a later effective date is specified. Your continued use of the Services after the effective date of any amendment constitutes your acceptance of the amended Terms.